Q1: How will I receive my product?
A: After checkout, you’ll get an instant download link + email confirmation.

Q2: Do I need special software to use your templates?
A: Most templates are compatible with Canva, MS Office, or Google Docs, which are free/easy to use. Product details always mention requirements.

Q3: Can I use your products for my clients/projects?
A: Yes ✅ You can use them for your personal or client work. But reselling or redistributing files is not allowed.

Q4: Do you offer free products?
A: Yes 🎁 We have a Freebies section where you can download free tools by joining our email list.

Q5: Do you offer refunds?
A: Due to the digital nature of our products, refunds are limited (see Refund Policy).

Q6: How can I contact support?
A: Simply email us at support@smartdigitalvalley.com and we’ll respond within 24–48 hours.